ENABLE MICROSOFT KAIZALA COMPLIANCE

Kaizala is a simple and secure mobile chat app for work. If you need more information about the product, navigate to the product description https://products.office.com/en/business/microsoft-kaizala.
During May 2019, Microsoft started to rollout the Kaizala admin management portal worldwide. To reach the portal, open your browser and browse to manage.kaiza.la.

If you would like to enable the complaint settings, you need to meet some pre-requisites. Those pre-requisites you can find on flowing page:

https://docs.microsoft.com/en-us/Office365/Kaizala/backup-export-org-data#prerequisites

If you check your current licences trough PowerShell, you will see that there is no Kaizala Licence assigned, even if you use Microsoft 365 licences (SPE_E3):

Connect-AzureAD
$userUPN="your admin account here"

$licensePlanList = Get-AzureADSubscribedSku

$userList = Get-AzureADUser -ObjectID $userUPN | Select -ExpandProperty AssignedLicenses | Select SkuID 

$userList | ForEach { $sku=$_.SkuId ; $licensePlanList | ForEach { If ( $sku -eq $_.ObjectId.substring($_.ObjectId.length - 36, 36) ) { Write-Host $_.SkuPartNumber } } }

Output from the script:

This results in the following error message if you try to enable the compliance for Kaizala:
Error : “Please make sure your organization has Kaizala Pro, Microsoft Exchange and Microsoft SharePoint licenses.”

To enable the compliance on the portal, you need a Kaizala Pro licence.
I started a trial on the page https://products.office.com/en/business/microsoft-kaizala and assigend a licence to my admin account:

Shows as Kaizala_Standrad licence
Assigend is a Kaizala Pro licence to the admin account

However, after correcting the licence for the admin account, I was able to configure the compliance settings within the Kaizala portal.

Let me know if you have similar experience or facing other issues.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s